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Terms of Service

Last updated: September 2026

1. Agreement

These terms form a binding agreement between ZapLead (operated by Tyler Dain d/b/a ZapLead) and the business that creates an account or uses the ZapLead platform. If you use ZapLead on behalf of a company, you confirm you can bind that company.

2. The service

ZapLead ingests inbound leads, applies automated cleaning and scoring, routes leads to contractors or partners, and handles billing of marketing fees and partner payouts.

ZapLead is a routing and settlement layer. We are not a contractor, insurer, adjuster or restoration provider, and we do not perform the work sold to a lead.

3. Your responsibilities

You are responsible for holding all licenses, insurance and registrations required for the work you accept, and for complying with TCPA, state solicitation rules and any applicable consumer protection laws in your intake and outreach.

You will keep account credentials secure and will not resell, scrape or reverse engineer the platform.

You warrant that leads you submit were obtained lawfully and with the consent required to contact the consumer.

4. Fees and payment

Marketing fees are billed per accepted lead or as a percentage of estimated job value, as stated in your order form. Fees are collected by ACH debit from the bank account you authorize.

Partner payouts are released on the schedule in your agreement, net of fees, chargebacks and disputed leads.

Late or failed payments may be retried, and unpaid balances may pause routing. Fees are non-refundable except where a lead is credited under our lead quality policy.

5. Lead quality and credits

Scoring is probabilistic. ZapLead does not guarantee lead volume, close rates or revenue. Duplicate, out-of-area or unreachable leads may be disputed within the window stated in your order form and, if verified, credited.

6. Suspension and termination

Either party may terminate with 30 days' written notice. We may suspend or terminate immediately for non-payment, fraud, license lapses or conduct that harms consumers or the network. Accrued fees remain payable.

7. Disclaimers and liability

The platform is provided “as is” without warranties of any kind. To the maximum extent permitted by law, ZapLead is not liable for indirect, incidental or consequential damages, and total liability is capped at the fees you paid in the 12 months before the claim.

8. General

These terms are governed by the laws of the State of Delaware, without regard to conflict of law rules. If we change these terms materially, we will notify account owners before the change takes effect.

Questions: info@zaplead.ai.

This page is provided for general information and is not legal advice.